Trouble Logging In

Modified on Fri, 18 Jul at 2:06 PM

Having Trouble Logging In?


No need to worry - These steps should help you get back in.


1. Double-check your email address

Make sure you’re entering the exact email you used to sign up. Watch out for any typos.


2. Watch out for extra spaces

Sometimes, an accidental space before, after, or even in the middle of your email can sneak in and cause login issues.


3. Type your password carefully (it’s case-sensitive!)

Passwords need to match exactly, including uppercase and lowercase letters. Be sure to type it out manually - no copy-paste - to avoid hidden characters or formatting.


If everything looks right but you're still stuck, try resetting your password.


Remember to check all your inbox folders for the reset email, including the Spam, Promotions, and Social tabs.


Still having trouble? - Reach out to us anytime at Account Support - We’re here to help.

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