Small differences are normal across iOS versions. Try these tips:
Menu names can vary:
- iOS 16/17: Settings → General → VPN & Device Management
- Some devices: Settings → General → Profiles or Profiles & Device Management
- After downloading the Configuration Profile, you should see the option to be auto-redirected to install. If this doesn't happen, you can open your device’s Settings and install the profile from the menus above.
If you need any further assistance, please contact Account Support.
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